From Ransomware Crisis to Cyber Resilience with Mobile IT

When Pasco Systems’ CFO called on a Saturday to report a ransomware attack, company leaders believed their robust, high-end backup systems would protect their data. However, those protections failed, and it quickly became clear that their outsourced IT provider had not delivered on their promises.

From Ransomware Crisis to Cyber Resilience with Mobile IT

When Pasco Systems’ CFO called on a Saturday to report a ransomware attack, company leaders believed their robust, high-end backup systems would protect their data. However, those protections failed, and it quickly became clear that their outsourced IT provider had not delivered on their promises.

About Pasco Systems

Pasco Systems is a St. Louis, Missouri-based company specializing in industrial automation and material handling solutions. Founded in 1976, Pasco is known for designing and building rugged automatic palletizers, conveyors, and packaging equipment for manufacturing environments across North America. Their reputation is built on engineering excellence and long-standing client partnerships.

Facing an Existential Threat

The ransomware attack threatened to erase 35 years of critical engineering designs and customer records. With the backup infrastructure compromised, Pasco Systems faced the very real possibility of losing decades of work and data that were central to the company’s legacy.

Pasco Systems’ Perspective

“When our CFO called me on a Saturday and I heard ‘we’ve been hit with a ransomware attack,’ my first thought was that we would be fine because of the elaborate (and expensive) systems we had in place to protect our backup data.

It turns out that we were not going to be fine.

It became painfully clear that our outsourced IT vendor was not doing the job we thought they were.

Through a trusted resource, we were introduced to Kevin Adelson and his outstanding team at MobileIT. We were facing the loss of 35 years of engineering and customer data – it was an existential moment as we considered our life’s work being simply gone.

Kevin, Robert, and the rest of the MobileIT team dropped everything and went immediately into action. From the day we engaged them I felt that we were in good hands. They listened to us, addressed every concern, and, in the end, guided us through a harrowing process.

It was the month from hell, but with MobileIT’s help, we emerged in good shape and back to business as usual. And we never paid the ransom.

With MobileIT managing our IT systems and cybersecurity, I am confident that we are ready for whatever the cyber criminals come up with next.”

Jim Nardulli
Chief Operating Officer

Resilience Restored

With Mobile IT’s rapid intervention, Pasco Systems not only recovered their critical data but also returned to business as usual without paying the ransom. The company emerged stronger and now benefits from a renewed, proactive approach to cybersecurity, giving leadership confidence that they are well-prepared for future threats.

Protect What Matters Most

For organizations who want real, proven protection against cyber threats and rapid, expert recovery when it counts, Mobile IT is the trusted partner to call.

Discover more from MobileIT

Subscribe now to keep reading and get access to the full archive.

Continue reading