Metronet’s Journey to Managed IT Success
A Seamless Transition After Acquisition
After a significant acquisition in 2023, Metronet faced the challenge of transitioning to a managed IT services model for the first time. To ensure their operations remained seamless and their high standards of customer service were maintained, Metronet chose to partner with MobileIT.
Who is Metronet?
Metronet is a leading provider of 100% fiber optic internet, TV, and phone services, offering ultra-fast connectivity to both residential and business customers across the Midwest and South.
Overcoming Operational Hurdles
Integrating managed IT into an organization’s operations can be complex, especially when it’s not part of the original business model. Metronet needed a trusted IT partner to guide them through this transition and help uphold their reputation for reliability.
Metronet’s Perspective
“We began working with MobileIT in 2023 following an acquisition that introduced managed IT services into our operations—an area that wasn’t traditionally part of our core business model. From day one, MobileIT has delivered exceptional service, seamlessly supporting both our internal team and our end users.
Their expertise and responsiveness have ensured a reliable and efficient IT environment, which in turn has allowed us to maintain an outstanding service model for our own customers. Partnering with MobileIT has been a strategic decision that has enhanced our operational performance and customer satisfaction.
I recommend MobileIT to any organization seeking a professional, reliable, and user-focused IT partner.”
Enhanced Reliability and Satisfaction
With MobileIT’s support, Metronet experienced smoother IT operations, stronger support for staff and customers, and a noticeable boost in overall satisfaction.
Discover the MobileIT Advantage
Ready to transform your IT operations? Reach out to MobileIT today and discover how a true technology partner can elevate your business.